1.3 Cancel leave and cancellation requests

For employees

Canceling a pending leave request

If your leave request hasn't been approved yet, you can cancel it directly.

  1. Open the Leave tab → Pending filter.
  2. Tap on the request you want to cancel.
  3. Tap Cancel Request and confirm.

Your balance is not affected — the leave was never approved.

Requesting cancellation of an approved leave

If your plans changed, you can request cancellation of your approved leave. This requires manager approval.

  1. Open the Leave tab → Approved filter.
  2. Tap on the approved leave.
  3. Tap Request Cancellation.
  4. Enter a reason (required) — for example, "Flight was canceled" or "Plans changed".
  5. Tap Submit Request.

Your leave status changes to Cancellation Pending. Until your manager decides, your leave remains officially approved and your balance has not been refunded yet.

Withdrawing a cancellation request

If you change your mind before your manager decides:

  1. Tap on the leave showing Cancellation Pending.
  2. Tap Withdraw Cancellation Request and confirm.

Your leave returns to Approved status.

For managers

Directly canceling an approved leave

You may need to cancel an employee's approved leave for operational reasons.

  1. Go to RequestsLeavesApproved tab (mobile) or LeaveLeave RequestsApproved tab (web admin).
  2. Tap/click on the leave you want to cancel.
  3. Tap Cancel Leave.
  4. Enter a reason (required) and confirm.

The employee is notified and their balance is refunded automatically.

Managing an employee's cancellation request

When an employee requests cancellation of their approved leave, you'll receive a notification.

  1. In RequestsLeavesPending tab, find the request showing Cancellation Pending.
  2. Tap on it and review the cancellation reason.
  3. Decide:
    • Approve Cancellation — cancels the leave and refunds the employee's balance.
    • Keep Leave — rejects the cancellation request; the leave stays approved.

Balance impact summary

ActionBalance effect
Employee cancels pending requestNo change
Manager approves leaveBalance deducted
Manager cancels approved leaveBalance refunded
Manager approves cancellation requestBalance refunded
Manager rejects cancellation requestNo change
Employee withdraws cancellation requestNo change

💡 Related: To create a leave request → Create leave request · To approve or reject leave → Approve or reject leave

2. Documents — P1